FAQ

How does payment work?

You pay $1 per gallon directly at the kiosk using a simple scan-and-pay system.

Do I need an account?

No account is required; just scan your payment method and start refilling.

What if I lose credit?

Credit is managed through your payment method, so no stored balance is lost.

Where are machines located?

Hydraé kiosks are placed in high-traffic areas like mailrooms and fitness centers.

Can I use my own jug?

Yes, you can refill bottles or jugs from 1 to 3 gallons with ease.